I transferred BTG from one Trezor to a new one, so to a fresh BTG address. The coins arrived at destination but they don’t show up in the Trezor. The fresh address is now a different one, and the previous one used to receive BTG is not there (there are no “previously used” addresses to display).
what to do?
tx id 3abdfc404a7f987136fc3c052aaad74b6b15c01277d0114ad5361cb0fc1ae519
sent to wallet AJbecjWzFLfjyc887qL6rLDwpQoTmNz5PG
You should contact Trezor support.
All the blockchain did is send coins where you told it to.
If you have the recovery phrase (DON’T GIVE IT TO ANYONE!) Trezor support should be able to help you recover your Trezor to support any address that came from that Trezor.
Trezor Suite just came out earlier this month, replacing the companies’ wallet Web app. This analysis reflect our initial impression of a new product, therefore. Trezor is completely open-source, which affords some additional protection theoretically. Trezor wallet currently support more than 1600 coins and tokens, and you make transactions directly in the trezor suite with the company’s integrated exchange.
Compare competitive rates, buy, exchange and spend coins in Trezor’s secure environment.
Can this have anything to do with the OP’s problems?
In any kind of business, operational issues may any kind of problems if these problems arises so it can render a business less profitable.
Sure, but there are always issues that are out of our control.